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Client Care Representatives

  • Jennifer
    Client Care Representative
    Client Care Representative Jennifer has worked with clients at Rhinebeck Animal Hospital since 1993.

    She enjoys meeting pets and their owners and is proud of the excellent care the hospital team members provides.

    Jennifer's animal companions include Maddie, a Newfoundland; Ben, a Chocolate Lab; two Persians named Simon and Sophia, and several chickens. Much of her spare time is spent catching up on chores and planning mini-vacations.

  • Rob
    Client Care Representative
    Rob has worked as client care representative since April 2013. Before joining our staff, he worked at PetSmart from 2010-2012.

    Rob enjoys working at Rhinebeck Animal Hospital because 'it's fun to meet people and pets from all walks of life.' He adds, 'I find nothing more gratifying than seeing happy clients and healthy patients come and go! Every day is something different too; I like the variety.'

    In his free time, Rob enjoys drawing, playing guitar, hiking and biking, playing video and board games, and photography. He has a very active cat named Space Jam, a neighborhood stray turned housecat.


  • Kristin
    Client Care Representative

    Client Care Representative Kristin joined us in April of 2013 and brings her obvious love of animals and a constant desire to help. 

    “Getting to know clients and pets is a plus,” she advises. Kristin has four cats of her own (and one who plays fetch and believes she is a dog) whom she loves to walk outdoors on leashes. In fact, when she’s not at work, you'll probably find her outside—spending time with her kitties or gardening.

  • Dorothy
    Client Care Representative
    Dorothy joined Rhinebeck Animal Hospital as a client care representative in October 2013.

    She says, 'I enjoy meeting client and their pets, as well as being able to work with the knowledgeable staff at our veterinary hospital.'

    At home, Dorothy has two dogs named Jonesie Marie and Sage Elizabeth. In her free time, she enjoys walking her dogs, traveling, and spending time with her family.

  • Valerie
    Client Care Representative

    Client Care Representative Valerie joined our staff in June of 2013. Prior to joining the Client Care department, Valerie was part of the kennel and veterinary assistant staff. 

    “I love working at Rhinebeck Animal Hospital because it’s great to work with people that care about animals as much as I do,” she says. She is also happy to learn from the doctors all the time.

    Valerie has two dogs, Daisy and Dolly, and spends her free time horseback riding, hiking, fishing, and snowmobiling.

  • Joanne
    Client Care Representative
    Client Care Representative Joanne joined the Rhinebeck Animal Hospital team in November of 2017.

    When asked about her work environment, Joanne noted, 'I am constantly impressed with the level of dedication to excellence in service as seen across every department within RAH. When our staff knows every client and their pets, when the vet assistant introduces themselves to a new client with a handshake; it is within these moments of connection that bonds are made that withstand the test of time. It's all in the special attention to details!'

    Joanne's furry family consists of two Domestic short hair cats named Bob and Pete, the latter of the two a survivor of stomach cancer! In her free time Joanne enjoys kayaking, drumming, gardening, baking, going to live music events and reading. She also looks forward to going to the 'mermaid parade' in Asbury, New Jersey every summer.


  • Justin
    Client Care Representative

    Justin joined the Rhinebeck Animal Hospital team in February of 2018 as a Client Care Representative. His love of animals is applied daily in what is his first position in the animal-related field.

    He remarks, 'I like making an impact in the community, helping people and their pets; it's such a satisfying feeling.' 

    At home Justin has a black Lab/Doberman Pinscher mix named Omar. In his free time, Justin likes spending time with his dog, and also enjoys cooking, working out, and playing soccer, basketball and baseball.

  • Danae
    Client Care Representative

    Danae began her role at the Rhinebeck Animal Hospital in February of 2018. Her role as Client Care Representative is her first in the animal care field, but she aspires to eventually become a veterinary technician.

    She says, 'I enjoy working with people that share the love for animals as I do. I have always wanted to work with animals, and I finally have the chance to learn and further my education in animal care.'

    Danae has two pets at home: an AKC-registered English Springer Spaniel named Brady and a Bombay cat named Onyx. Both participate in activities such as training and tricks.

    Outside of work, Danae enjoys many activities such as hiking, snowboarding, bowling, skydiving, surfing, and enjoys occasional gardening, reading, and traveling.

Location

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Office Hours

Monday:

7:30 am-8:00 pm

Tuesday:

7:30 am-8:00 pm

Wednesday:

7:30 am-8:00 pm

Thursday:

7:30 am-8:00 pm

Friday:

7:30 am-12:00 pm

2:00 pm-8:00 pm

Saturday:

8:00 am-4:00 pm

Sunday:

8:00 am-4:00 pm