Client Care Representatives

  • Jennifer S.
    Client Care Representative
    Client Care Representative Jennifer has worked with clients at Rhinebeck Animal Hospital since 1993.

    She enjoys meeting pets and their owners and is proud of the excellent care the hospital team members provide.

    Jennifer's animal companions include Katie, a German Shepherd; Ben, a Chocolate Lab; a Persian cat named Sophia, and several chickens. Much of her spare time is spent catching up on chores, reading, gardening, and planning mini-vacations.

  • Dorothy Y.
    Client Care Representative
    Dorothy joined Rhinebeck Animal Hospital as a client care representative in October 2013.

    She says, 'I enjoy meeting client and their pets, as well as being able to work with the knowledgeable staff at our veterinary hospital.'

    At home, Dorothy has two dogs named Jonesie Marie and Sage Elizabeth. In her free time, she enjoys walking her dogs, traveling, and spending time with her family.

  • Rob H.
    Client Care Representative
    Rob has worked as a client care representative since April 2013. Before joining our staff, he worked at PetSmart from 2010-2012.

    Rob enjoys working at Rhinebeck Animal Hospital because 'it's fun to meet people and pets from all walks of life.' He adds, 'I find nothing more gratifying than seeing happy clients and healthy patients come and go! Every day is something different too; I like the variety.'

    In his free time, Rob enjoys drawing, playing guitar, hiking and biking, playing video and board games, and photography. He has a very active cat named Space Jam, a neighborhood stray turned housecat.

  • Joanne S.

    Client Care Representative Joanne joined the RAH team in November 2017. When asked about her experience working here she said, 'I love working up front with people and their pets as we both share stories and experiences; some tearful, some joyful, and some filled with laughter. We are very fortunate at RAH to have amazing clients and staff which makes work a day I look forward to!'

    At home, she has two cats, a brother and sister, Jax and Binx. In her free time, she loves listening to music, painting, and reading. She has recently found a passion for gardening and can often be found planting, clearing, and making plans for a new project. She especially enjoys watching the birds in her garden from her porch while eating dinner.  In the future, Joanne is planning a retirement full of reading, traveling, gardening, and exploring the world with her husband.

  • Danielle E.
    Client Care Representative

    Client Care Representative Danielle joined the Rhinebeck Animal Hospital team in July of 2018 and brings with her a love of animals and a constant desire to learn.

    When asked about her role, she says 'I enjoy working at RAH because of the welcoming and friendly environment. Everyone that I work with is very helpful and kind.'

    Danielle has 2 dogs named Sunni and Kanele, and 2 cats named Sammy and Kali.

    In her free time, Danielle enjoys sewing, making crafts, writing, and reading.

  • Ashley D.
    Client Care Representative

    \Ashley is a Client Care Representative at Rhinebeck Animal Hospital. She enjoys getting to see all of the different animals that come in every day and commends the effort the staff puts into giving the best care and service to clients and their pets. Her love of pets motivates her to pursue a veterinary technician license in the near future.

    At home, Ashley has two cats named Ruby and Jade.  In her free time, she enjoys traveling to visit her family and friends, hiking, swimming, and exploring many places in the Hudson Valley.

  • Ocean K.
    Client Care Representative

    Ocean joined Rhinebeck Animal Hospital in the spring of 2022. He has been working with animals in various settings since 2010 with animal medicine being a life-long passion.

    “RAH has an amazing team of professionals and support. The doctors and staff here really go above and beyond to help as many patients as possible.”

    Ocean has a pitbull named Romeo and a little grey tabby named Mochi. In his free time, he enjoys spending time with his pets and friends, hiking, writing, drawing, playing video games, and exploring the Hudson Valley.

  • Megan M.
    Client Care Representative

    Client Care Representative Megan joined the RAH team in July of 2022. She previously was working at the Dutchess County SPCA. When asked about her experience working here she said, 'I like working at RAH because everyone is so friendly, and you can tell everyone shares the same passion for caring for animals. Everyone is always so positive and fun to be around!'

    At home, she has 2 pit-bull mixes Hudson and Maverick, a German Wirehair Pointer puppy named Aurora, and a Calico cat named Angel. Megan is currently training her puppy Aurora how to bird hunt. She is certified in dairy animal care, horse handling, as well as beef and swine quality assurance.

    In her free time, she enjoys kayaking, walking her dogs on hiking trails, and spending time with her family. Megan hopes to continue to contribute to the quality care of animals, whether at work or in her personal life. She has a bachelor's degree in animal science with a minor in agricultural science and wants to continue helping educate others in terms of agriculture and animal welfare.


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